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#8 PDB - Cultural Competence for Professionals
Metropolitan Milwaukee Association of Commerce
756 N. Milwaukee St., Ste. 400
Milwaukee, WI 53202
414 287 4100
Wednesday, January 29, 2020, 12:00 PM - 1:00 PM CDT
Category: Professional Development

Cultural Competence for Professionals

Instructor: Samantha Maldonado, Consulting Partner + Principal

Your culture is your way of being.  It helps shape the ways you think about, respond to, experience, and view the world around you.  If you’ve ever found yourself trying to explain your “norms” to someone who thinks your way is “weird,” you’ve experienced a form of cultural incompetence.

No matter how accepting and open-minded we are, we all have blind spots about other people’s cultures. We owe it to the people we interact with to gain the skills of cultural competence – showing respect to people who think, and process things differently than we do.

Cultural Competence, and this workshop, focuses on making sure each of us function with awareness, knowledge, and interpersonal intelligence when engaging people of different backgrounds, assumptions, beliefs, values, and behaviors. 

If you want to make sure that you’re never making someone else feel “weird” because you don’t understand their culture, this is the perfect workshop for you. 

Attend and explore:

  • The dimensions of diversity and inclusion
  • Your own and other's cultural identity and cultural filters
  • How we are socialized to experience, value, and engage in the world
  • Behaviors that promote inclusion and cultural competence
  • Skills to respond to insensitive and/or inappropriate remarks and behaviors
  • Ways to engage and learn with respect and openness


Samantha Maldonado is an agile, organizational leader with proven success in creating strong cultures through transformational change, innovation, and measurable and scalable business results.

In 2018, she and her husband started “Pinpoint Solutions”, a consulting firm that strategically designs solutions that help clients achieve goals, designs plans with purpose and to pinpoint their chosen direction. Pinpoint consults in the areas of advertising, branding, professional development & coaching, public speaking engagements, diversity & inclusion training, and lean/change management methodology training.

Samantha Maldonado is currently the President of the Prospanica Milwaukee chapter, President and Founding Board member of Stellar Collegiate Charter School, Co-Chair of UPAF NextGen, and Council member for the Multi-Cultural Advisory Council of Visit Milwaukee. She was also most recently a commissioner for Milwaukee County's Emergency Medical Services Council, Board Director for Wheaton Franciscans Central Market Foundation and Chair of the 2017 and 2018 Greater Milwaukee Hispanic Leadership Summit and a founding member of the Hispanic resource group at Northwestern Mutual.

Samantha was also recognized by the Milwaukee Business Journal as one of 2018’s 40 under 40 winners. She earned her Business & Management B.A degree and Masters in Business Administration at Alverno College. She also co-owns a restaurant, Snifters Tapas & Spirits with her husband and business partner in Milwaukee, WI.

Includes light refreshments.  Registration is required. Walk-ins will be permitted as space allows.


Register Here


ARRIVAL + PARKING INSTRUCTIONS - https://tinyurl.com/Bootcamp2020ParkingGuide

Professional Development Bootcamp offers 15 workshops.  Click here to see the full line-up .>>