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#3 PDB - Appropriate Assertive Communication Techniques
Tuesday, January 26, 2021, 5:30 PM - 6:30 PM CDT
Category: Professional Development

Appropriate Assertive Communication Techniques
Instructor: Jennifer Buchholz, Founder of Excel and Flourish

If you've ever left a conflict situation wishing that you'd been more assertive or had communicated better, then this just what you need. You will learn the key to retaining composure without compromising yourself as well as advocating for yourself appropriately. Assertiveness is an essential skill in communication and in managing conflict. It does not have to be something we shrink away from, and when we handle it well, can create a strong reputation as a leader.

 You will learn to:

  • Define assertive communication and its value in the workplace.
  • Adapt behaviors that build credibility.
  • Leverage techniques for dealing with anxiety and avoidance.
  • Use language for communicating directly while at the same time remaining professional.
  • Understand the process of breaking and making non-assertive communication habits.


Best-selling author, entrepreneur, coach, and engaging geek Jennifer Buchholz has worked in higher education, training, and development for over 20-years. When she realized that traditional methods weren’t helping her students thrive—she founded Excel & Flourish. Based in Milwaukee, Excel & Flourish helps organizations and teams improve productivity and reduce frustration with Microsoft products through fun technical skills training. The result? Amped-up collaboration and better success across every aspect of their business and work. 

Jennifer is an award-winning connector who consistently goes out of her way to help others succeed. Her passion is bringing people together so they have the tools, support, and resources they need to be successful. She is actively involved in numerous organizations throughout the city; including Local First Milwaukee, Women’s Entrepreneurship Week, eWomen Network, and more.

$0 - FUEL Members
$10 - Non-Members (for a limited time registration is free courtesy of Marquette's Graduate School of Management and American Family)





Contact: Corry Joe Biddle | [email protected]